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Find answers to common questions about our services, booking process, and travel policies.
You can book a travel package through our website by browsing available options, selecting your preferred package, and following the booking steps. Alternatively, you can contact our travel consultants via phone, email, or live chat for personalized assistance with your booking. We recommend booking at least 3 months in advance for international trips to secure the best rates and availability.
Our standard cancellation policy allows for a full refund if canceled 30 days or more before departure. Cancellations made 15-29 days before departure receive a 50% refund. Cancellations less than 15 days before departure are non-refundable. However, we offer travel insurance options that can provide coverage for unexpected cancellations. Each package may have specific terms, so please check the details at the time of booking.
Yes, we offer comprehensive travel insurance options through our trusted partners. Our insurance packages can cover trip cancellation, medical emergencies, lost luggage, travel delays, and more. We highly recommend purchasing travel insurance for all international trips. Our consultants can help you select the right coverage based on your destination, trip duration, and specific needs.
Absolutely! We specialize in creating customized travel experiences tailored to your preferences and needs. Our travel consultants can help you design a personalized itinerary, including accommodations, activities, transportation, and special requests. Contact us through phone, email, or schedule a consultation to start planning your custom travel package.
We accept various payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, bank transfers, and in some locations, cash payments. For certain destinations and packages, we also offer payment plans allowing you to pay in installments. All online payments are secured with industry-standard encryption to protect your financial information.
